Restrictions on Original packaging and presentation. When returning the goods, it must be in the original packaging, without damage and traces of use. If the goods were seal, then the seal should not be broken.
Documents and accessories
The buyer nes to save all the documents receiv when purchasing the goods, as well as return all the accessories and components that were includ in the package upon purchase.
Some categories of goods are non-refundable, such as el salvador business email list perfumes, cosmetics, underwear, household goods and household goods with us assets (pumps, nozzles, cartridges), food products and much more. In such cases, you must carefully read the terms of return on the store’s website.
Refund. After accepting
The return goods and checking them for compliance with the return rules, Wildberries returns funds to a bank card or virtual wallet within a few days.
Thus, familiarization with the rules of return on Wildberries will help to avoid unpleasant situations and save time and money when returning goods, if such a ne arises.
Non-refundable goods
According to Wildberries, some products cannot participation is free and be return. This is due to their peculiarity or sanitary requirements. The following is a list of non-refundable goods:
Linen and underwear — in the interest of hygiene, these products cannot be return.
Cosmetics, perfumes and personal hygiene products — due to the possibility of violation of hygiene standards, these goods are not refundable.
Electronic goods
products relat to electronics (e.g. computers, smartphones) and software cannot be return in accordance with the rules of the manufacturer.
Food — for safety and hygiene, food is non-refundable.
Optical Products — contact lenses and glasses cannot be return due turkey numbers database to use and individual fit.
Please make sure that you choose the right product before purchasing it, and pay attention to these non-refundable goods.