Financial Services Co., Ltd. had an issue where some customers could not be reached by phone or email when reminding […]

Improving business efficiency will reduce the operating costs of a call center. Labor costs make up a large proportion of

Enefits of Introducing Auto Call The feature of introducing auto-call is that it can support outbound operations. Here we will

Autocall is a system that can average out quality. By introducing autocall, it is possible to eliminate variations in quality

dividual responses by operators, auto-call uses pre-recorded automated voices, so it is not flexible. Some users hang up the phone