Extrajudicial collection can be very useful for reducing defaults in your company. Through this resource, it is possible to establish efficient contact with your customers , increasing your company’s collection rate.
Also called friendly debt collection, this resource is responsible for negotiation between companies and defaulting customers. The difference is that, in this case, there is no intervention by the justice authorities.
Since there is no government monitoring, this resource ends up being considered informal. However, this does not mean that there are no strategies for using it. To help you with this task, we will show you the best extrajudicial debt collection techniques . Check it out!
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What are extrajudicial charges?
Extrajudicial collections are saudi arabia whatsapp number data that occur in a friendly manner, outside the Judiciary . In this case, notifications can be sent to the customer by text message or voice call, which is an increasingly common practice among companies.
It is carried out before the legal collection, encouraging the customer to make the payment or even reminding them of the invoice . After all, not all defaults are due to bad faith . Often, your customer may have simply forgotten or is experiencing financial problems.
Therefore, it is worth emphasizing the importance of establishing a respectful and professional tone of voice with your customer. Even if it is a little more firm, the collection process should not embarrass the consumer , whatever the situation.
What is the difference between judicial and extrajudicial collection?
For a payment to be hurdle 5: you save the best for last successfully, your company must have defined all the steps for contacting the customer . It is worth remembering that there are two approaches to the collection process: preventive and reactive.
In this case, extrajudicial collection can occur in both situations . Judicial collection is used in last cases, when the company and the client are unable to reach an agreement.
Extrajudicial debt collection process
As mentioned above, extrajudicial sms to data is an attempt to resolve the default in an amicable manner. In this method, it is possible to promote direct negotiations between the company and the consumer .
In this case, extrajudicial debt collection allows your company to use negotiation techniques to collaborate in the collection process. This way, it is possible to reach new agreements, offering installments, discounts and deadlines that facilitate the payment of the invoice .