You can also use Vtiger Workflows to send greetings, offers, etc. on a specified date.
7. Task management to manage holiday workload
Task management involves overseeing the entire life cycle of a task from planning to execution. It allows teams to track tasks from start to finish while setting deadlines and prioritizing tasks.
For example, if members of your team ukraine business directory are responsible for creating social media content for a Christmas promotion, a task management tool will help keep everyone accountable and organized.
8. Mobile CRM to respond to urgent inquiries
The Vtiger Mobile CRM app provides access to most CRM features. It enables users to manage projects, sales, support, and marketing tasks on an Android or Apple device.
Imagine receiving a notification while you’re out shopping that a customer needs assistance with their order; mobile access allows you to address their concerns immediately.
9. SLA management to maintain service excellence
A service level agreement (SLA) outlines the services provided between a business and its customers under agreed-upon conditions and timelines. By defining specific service standards, such as response times for customer inquiries or delivery why is cancer increasing in young people? timelines for orders, SLAs help ensure both parties understand what to expect during busy seasons. This clarity can improve customer satisfaction, as customers are more likely to remain loyal when they know their needs will be met consistently.
For example, if a customer sends a message on Christmas Eve saying a shipment is delayed, a clear SLA helps ensure they receive timely updates.
10. Vtiger Social Keep the holiday conversation going
The Social module integrates and manages anhui mobile phone number list social media platforms like Facebook, Instagram, and Twitter through a single CRM dashboard. It allows you to efficiently perform actions like posting updates and responding to comments.
Imagine participating in discussions about holiday traditions or sharing festive content – this type of interaction can keep your brand relevant and build a community around your products.