Digital Marketing

Call! centers can reduce costs by supporting remote work. Call center phone calls can be handled! from home or in […]

Points to consider when considering cost reduction at call centers When considering cost reduction for your call center, it is

Financial Services Co., Ltd. had an issue where some customers could not be reached by phone or email when reminding

Improving business efficiency will reduce the operating costs of a call center. Labor costs make up a large proportion of

Enefits of Introducing Auto Call The feature of introducing auto-call is that it can support outbound operations. Here we will

Autocall is a system that can average out quality. By introducing autocall, it is possible to eliminate variations in quality

dividual responses by operators, auto-call uses pre-recorded automated voices, so it is not flexible. Some users hang up the phone