How to correctly If you ne to return a product that cannot be return to Wildberries, follow the following steps to correctly place a refund:
1. Contact 24 Support
Before returning the goods, you must contact the 24-hour Wildberries support service. Just call the specifi phone number or write to e-mail to get detail information and instructions from specialists.
Find out the return options
When accessing Wildberries support, find out which return options are available for your product. Perhaps some products may be subject to repair or replacement.
3. Check the necessary documents
Before sending the goods back, find out which bolivia business email list documents you ne to provide. Usually, the original check or cash receipt is requir, as well as a complet application for the return of goods.
4. Pack the goods reliably
Before sending the goods back, make sure that it is securely pack. Use the original packaging or pack the goods in a reliable box to avoid damage during transportation.
Send the goods back
Follow Wildberries support instructions for sending goods back. Usually you will be provid with the address and sending methods. Pay attention to who covers the costs of sending goods — you or Wildberries.
Following these five steps, you can correctly issue a the modern world of return on goods that cannot be return to Wildberries.
Return Terms in Partner Stores
To get information about the possibility of returning a particular product, you must refer to the product description on the Wildberries website. Information on the return will be indicat there, as well as the contact details of the partner store, where you can ask all questions of interest.
As a rule, partner stores accept
The return of goods within 14 days from the receipt of the order. However, in some cases, the period may be longer or less. It is also important to consider that some products are not turkey numbers database refundable for the reasons indicat by the store – this may be due, for example, to mical devices or urgent food products.
When returning the goods, be sure to keep all checks, packaging and equipment of the goods. Some partner stores may refuse to return if the product has traces of use or has lost its presentation.