Good collection management brings several benefits to any business. In addition to reducing defaults , your company receives the expected amount of profit, which contributes to new investments and keeps cash flow stable .
According to Agência Brasil , in May 2023, default reached 78.39% of Brazilian families . Of the total indebted consumers, 86.8% have credit card debt and 9% have personal credit.
To help you avoid large debts in your company, we will show you how to maintain efficient and organized collection management . This way, you ensure that your payments are received.
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What is debt collection management?
Debt collection is a process that taiwan whatsapp number data from the moment a customer purchases a product or service until the debt is paid in full. In this case, debt collection management deals with the organization of these contracts , establishing actions that facilitate this process.
Within collection management, solutions are defined for each stage of the purchase that may lead to default . Within this, establish which payment methods are accepted, the notification strategies adopted and where the collection will be made.
It is worth mentioning that, currently, there are several ways to automate the collection process . In addition to reducing work time and labor, this system can contribute to the performance of your company , increasing your cash flow.
What are the types of charges?
The type of charge applied may vary how to finally finish writing your book on the type of product or service offered by your business. In addition, it is important to analyze your competitors and the market to keep up with trends . This way, you will offer better conditions to your customers.
Understanding this, we can divide the charges between: 1. payment and 2. messaging .
Payment Collection
Payment charges are those made sms to data at the time of purchase, so that the customer can complete the purchase . They can vary depending on the customer’s wishes, the product or the service offered. In this case, we have:
Single charge
A one-off charge is one in which the customer does not need to establish a contract with the company . In other words, it is a charge without recurrence or pending installments, and can via Pix, Boleto, transfers or card .